Privacy Policy in Brief
We appreciate every visitor to https://www.saathratri.com/ and maintain this Privacy Policy in accordance with applicable privacy regulations, including GDPR.
Key Commitments
- Data is used to provide quality service and deliver relevant, useful, and timely information.
- Your privacy is respected and regulatory requirements are met.
- We do not sell your personal data to third parties.
- You may unsubscribe from emails at any time using the unsubscribe links provided.
All the Details
Saathratri, LLC ("the Company", "us", "we", or "our") operates saathratri.com and provides hospitality software and services to hotels, restaurants, and related businesses. The Company serves as data controller for information collected through this website and resides in Florida, United States.
This privacy notice governs saathratri.com and informs visitors of our policies regarding the collection, use, and disclosure of personal data. We may update this notice periodically.
By using the site, you consent to information collection per this policy.
Data We Collect
You may be asked to provide personal data for contact or identification purposes, including:
- Email address
- First and last name
- Phone number
- Business name, address, State, Province, ZIP/Postal code, City
Information Collected Automatically
We and our service providers may use cookies, web beacons, and similar technologies to collect information from your computer or mobile device.
- Log & Device data: IP address, browser, device information, general location.
- Cookie data: Session and persistent cookies for usage analysis and site improvement.
Customer & Guest Data Processed on Behalf of Our Clients
When hotels and restaurants use Saathratri products, we may process information about their guests and customers (such as reservation details and contact preferences) on the client's behalf and under the client's instructions. In those cases the client is the data controller and Saathratri acts as a data processor. Guests should direct privacy requests about a specific property to that property; we assist our clients in fulfilling them.
How We Use Your Information
- To provide products and services.
- To understand and improve our products.
- To communicate with you via promotional emails, request responses, and administrative notices.
- For advertising purposes.
- For other legitimate business operations.
Sharing and Disclosure
- Service Providers: Marketing, payment, communications, IT, and analytics services.
- Analytics: Google Analytics (opt-out).
- Payment Providers:Stripe.
- Legal Compliance: When required by law or legal process.
- Business Transfers: During mergers, acquisitions, or bankruptcy.
Messaging
If you opt in to SMS, WhatsApp, or email communications from us or from properties using our platform, you may cancel at any time — text "STOP" to the number that messaged you, or use the unsubscribe link in any email. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Other Sites
The site may link to third-party sites not governed by us. You should review their separate privacy policies.
Retention
Data is retained as long as necessary for legal, functional, and security reasons. Usage data may be retained longer for analysis purposes.
Your Choices & Rights
- Opt out of promotional emails.
- Manage cookies via browser settings.
- Under certain circumstances:
- Access and receive copies of personal data we hold.
- Rectify inaccurate personal data.
- Request deletion of personal data.
- Exercise data portability rights.
Contact: hello@saathratri.com
Security
We use reasonable technical and organizational measures to safeguard data, but acknowledge that no system can guarantee 100% security.
Children
The site is not directed to children under 16. Please contact us if a minor has provided data without consent.
Changes
We may update this policy. Continued use of the site implies consent to the updated policy.
Contact
For questions: hello@saathratri.com